Shaenna Marrie M. Andal

Founded and manage an independent consumer brand, coordinating its business operations, customer experience, records, product administration, and digital presence.

• Manage sales and fulfillment of 120+ product units across website and direct sales channels, coordinating customer communication, payment processing, shipping, and post-purchase support.

• Maintain e-commerce website functions supporting checkout, customer records, order tracking, inventory management, and online business administration across 3 product variants / SKUs.

• Monitor product costs, expenses, raw materials, packaging supplies, and finished inventory to support pricing decisions and stock control.

• Coordinate bulk and event orders from customer requirements through production, packaging, fulfillment, and logistics to meet event and delivery deadlines.

• Converted proactive customer outreach into the brand's first sale, securing a 50-unit bulk debut order.

• Create product photography, packaging, and digital content to maintain consistent product and brand presentation across customer touchpoints.

Finance and administrative exposure centered on accurate records, transaction support, and confidential documentation.

• Organized and recorded 100+ receipts and payment documents to maintain accurate and accessible company financial records.

• Prepared documentation supporting deposits, withdrawals, fund transfers, and cheque preparation for daily financial operations.

• Compiled and verified employee deployment documentation for employer submission and maintained organized personnel records.

• Handled confidential employee and financial information with discretion and attention to detail.